Privacy Policy

Introduction and Scope

Washington Plumbing ("we", "us", or "our") operates the website located at https://ellensburg.washingtonplumbing.best/. This Privacy Policy outlines our transparent practices regarding the collection, use, and disclosure of personal information when you browse our website or communicate with our plumbing dispatch operations in Ellensburg, WA.

We are committed to maintaining the trust and confidence of our website visitors and plumbing clients. Unlike modern lead-broker websites, we do not monetize visitor data, deploy tracking pixels, or sell lead lists.

Call-Only Website: No Online Form Collection

Our website does not feature online lead capture forms, email contact submissions, newsletter subscriptions, or customer account logins. Because there are no web input forms on this site, we do not collect your name, email address, or personal data through web forms.

When you choose to call our telephone number at (253) 201-3775, your call is connected directly to our local dispatch personnel. Any information you voluntarily provide over the phone – such as your service address, contact name, telephone number, and description of your plumbing issue – is used solely to facilitate the scheduling, dispatch, diagnostic evaluation, and performance of requested plumbing services.

Server Log Files and Analytics

Like most standard web hosting servers, our hosting infrastructure automatically logs standard technical access data when pages are requested. These access logs may include:

• Internet Protocol (IP) addresses
• Browser type and version
• Referring and exit pages
• Date and time stamps of requests
• Operating system platform

This technical data is used strictly for server maintenance, network security, abuse prevention, and ensuring site performance. It is never cross-referenced with personal identities or shared with commercial advertising networks.

Cookies and Tracking Technologies

Our website is built using clean, static HTML5, CSS3, and lightweight vanilla JavaScript. We do not use third-party advertising cookies, behavioral tracking pixels (such as Meta Pixel or Google Ads tracking), or third-party profiling scripts. You can browse our complete website with total confidence that your browsing habits are not being tracked across the web.

Third-Party Links and Resources

Our website may contain links to external third-party websites of interest, such as Google Maps for directions to our dispatch address (306 W 5th Ave, Ellensburg, WA 98926) or regional utility and building code resources. Please note that once you navigate away from our domain via an external link, we have no control over the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Security and Retention

Information gathered during telephone service dispatch and job performance (such as job invoices, physical service addresses, and customer phone numbers) is securely stored in our internal business accounting and dispatch software in compliance with industry security practices. We never sell, rent, trade, or distribute customer telephone numbers or addresses to third-party telemarketers or marketing aggregators.

Contact Information

If you have any questions or concerns regarding our privacy practices or this policy, please feel free to contact us directly: